Justcall Integration

Overview

Integrate JustCall with Genfin to automatically send call recordings for analysis. This guide provides step-by-step instructions to set up the integration using JustCall's Webhooks.

Step 1: Configure JustCall Webhook

To set up the integration, you'll need to create a webhook in your JustCall dashboard that points to Genfin's endpoint.

Webhook URL:

https://api.genfin.ai/webhooks/justcall?company=your_company_name

Replace your_company_name with your organization's identifier used in Genfin.

Steps to Create the Webhook:

1. Log in to your JustCall dashboard.
2. Navigate to Settings > API & Webhooks.
3. Click on Webhook Settings.
4. Click Add Webhook.
5. In the Webhook URL field, paste the Genfin webhook URL provided above.
6. In the Event dropdown, select call.completed to ensure the webhook triggers when a call is completed.

7. Click Save to add the webhook

   
   

   For more information: JustCall, JustCall Help Center, JustCall

Step 2: Genfin's Expected Response

Upon receiving the webhook, Genfin will process the recording and respond with:

{
  "status": "success",
  "message": "Recording processed successfully"
}

If the company parameter does not match any organization in Genfin, the response will be:

{
  "status": "success",
  "message": "Invalid company"
}

Need Assistance?

If you're unsure about your Genfin company identifier or need help configuring JustCall's webhook, please contact Genfin Support at support@genfin.ai.